Welcome to our online booking site

How booking works

1. Book your time. You do not need your insurance information to book. Jane asks for a card to hold the appointment, and nothing is charged at booking.
2. Complete your patient forms. They arrive by email right after you book. This is where your insurance information goes.
3. We verify your benefits. Our Billing Team checks your coverage from those forms and emails you a summary of your coverage and any expected out-of-pocket cost before your visit.

Lactation coverage varies by insurance plan. If your plan does not cover the visit, we contact you before anything is charged, and you decide whether to continue at our self-pay rate.

Good to know before you book

• Online booking opens about 48 hours out. That is the time our Billing Team needs to verify your benefits. If an earlier time opens up, our scheduling team will contact you.
• Home visits cannot be booked online. If your visit type says “contact to book”, please use our patient request form and our team will reach out.
• Virtual appointments are not covered by these plans: UHSS, UMR, GEHA, UHC, BCBS Federal, and Cigna Allegiance.
• HMO plans need a referral. If you have an HMO plan that we accept, an authorized referral must be received by your appointment date for the visit to be billed to insurance. Without it, the visit is billed at our self-pay rate.
• Completing your forms promptly gives our Billing Team the most time to work on your benefits.

Questions about coverage or referrals? Call our Billing Team at 281-626-5271. Not sure whether we take your plan? Try our Coverage Estimator.