How booking works

  1. Book your time. You do not need your insurance information to book. Jane asks for a card to hold the appointment, and nothing is charged at booking.
  2. Complete your patient forms. They arrive by email right after you book. This is where your insurance information goes.
  3. We verify your benefits. Our Billing Team checks your coverage from those forms and emails you a summary of your coverage and any expected out-of-pocket cost before your visit.

Lactation coverage varies by insurance plan. If your plan does not cover the visit, we contact you before anything is charged, and you decide whether to continue at our self-pay rate.

Good to know before you book

  • Online booking opens about 48 hours out. That is the time our Billing Team needs to verify your benefits. If an earlier time opens up, our scheduling team will contact you.

  • If the adult patient isn’t pregnant, lactating, or inducing lactation, insurance will not cover your visit.
  • Home visits cannot be booked online. If your visit type says “contact to book”, please use our patient request form and our team will reach out.
  • Virtual appointments are not covered by these plans: UHSS, UMR, GEHA, UHC, BCBS Federal, and Cigna Allegiance.
  • HMO plans need a referral. If you have an HMO plan that we accept, an authorized referral must be received by your appointment date for the visit to be billed to insurance. Without it, the visit is billed at our self-pay rate.
  • Completing your forms promptly gives our Billing Team the most time to work on your benefits.

Questions about coverage or referrals? Call our Billing Team at 281-626-5271. Not sure whether we take your plan? Try our Coverage Estimator.

After earning a Bachelor of Science degree in Family and Consumer Science-Nutrition and Foods, in 2003, Kyna began her career as a Nutritionist for the Woman Infant and Children Program (WIC). During her tenure at WIC, she provided breastfeeding counseling and began teaching breastfeeding classes, and it was through this work that she discovered her desire to help babies and mothers. This ultimately led to her pursuit of the IBCLC. Kyna Patrick has proudly been an International Board-Certified Lactation Consultant since 2009. After becoming an IBCLC, she began working as hospital-based IBCLC in the Austin area, with a specific focus on supporting parents and babies in Neonatal Intensive Care (NICU). In 2011, while working in the Austin area, she established a private practice to provide home visits to new parents.

After moving to Houston with her family in 2012, Kyna began working at The Woman’s Hospital of Texas with a team of fellow IBCLC’s. During her time there, she was a key contributor to providing the breastfeeding training to the nursing staff which was required for the hospital to attain the Baby Friendly (BFHI) designation, which recognizes health organizations that specifically encourage successful breastfeeding policies and practices. After 6 years at TWHT, Kyna transferred to the Kingwood Medical Center and is currently one of the inpatient IBCLCs providing lactation support to new parents.

In 2015 Kyna began working with Suzanne and Tessa at the office of Dr. James Liu, ENT and continues there as a team member, providing pre- and post-frenectomy support for families struggling with breastfeeding/feeding issues and oral anomalies such as tongue tie. In this venue, she has gained extensive knowledge of how to support families through the frenectomy process.

Kyna joined the Bayou City Breastfeeding team in 2019 where she provides in-home lactation consultations for new families in Northwest Houston, Cypress, Katy and surrounding communities.. Like the other IBCLCs in the practice, Kyna continues to pursue advanced training in lactation to provide the best support possible for families dealing with complex lactation and infant feeding issues.

She is a member of the International Lactation Consultant Association (ILCA), United States Lactation Consultant Association (USLCA) and the Houston Area Lactation Consultants and Educators (HALCEA) group.

Kyna is a dedicated Christian and is active in her church. When not working, she spends time with her husband, stepson, young daughter, infant son, and Max (the doggie), Mel and Cloud (the cats).

After earning a Bachelor of Science degree in Family and Consumer Science-Nutrition and Foods, in... Read More

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